PPC Vendor Due Diligence Checklist in Raleigh: Questions, Red Flags, Requests

Stop Wasting Ad Spend: Your Raleigh PPC Guide


Raleigh PPC is getting more crowded, more competitive, and more expensive. If your ads are not tightly managed, your budget can disappear fast without bringing in the calls, form fills, or booked jobs you actually need. Picking the wrong PPC partner can lock you into a weak strategy, stale campaigns, and reports that look good on the surface but hide poor results.


This checklist is built to help Raleigh owners, GMs, and marketing leads ask sharper questions before signing any PPC agreement. We will walk through what to prep, what to ask, red flags to watch for, and what you should always request in writing so you end up with a partner who brings real high-intent leads, not just clicks.


Stop Wasting Ad Spend in Raleigh’s Hot PPC Market


Raleigh keeps growing, and with it, PPC competition grows too. Cost-per-click goes up as more local home services, medical practices, retailers, and B2B companies fight for the same search terms. A “set it and forget it” mindset is now risky for any small business trying to win in Google Ads.


When you choose the wrong PPC management in Raleigh, you can lose money in several ways:


• Wasted budget on low-intent or irrelevant searches  

• Missed peak demand periods like spring home services, summer tourism, or back-to-school  

• Poor tracking that makes weak campaigns look better than they are  


The goal of this checklist is simple. We want to help you tell the difference between true PPC pros who think strategically and vendors who only push buttons inside Google Ads without understanding your business or the Raleigh market.


Clarify Your Goals Before Talking to Any PPC Vendor


Before you speak with any agency, get clear on what success means for your business. Clicks do not keep the lights on; real actions do. For Raleigh companies, that might be:


• Phone calls that turn into booked jobs  

• Form fills for estimates or consults  

• Online bookings for services or events  

• In-store visits for retail or restaurant offers  

• E-commerce revenue from high-intent buyers  


Think about how those goals change with the seasons. Home services often spike in spring. Event and tourism traffic tends to climb as the weather warms up. Many retail and professional services see pushes around year-end.


Have these ready before vendor conversations begin:


• Your current or planned monthly ad spend range  

• Your top services or products that drive profit  

• The exact service area, including key neighborhoods or suburbs  

• Any clear seasonality trends you notice year after year  

• Past PPC or SEO results, even if they were disappointing  


Also, ask yourself:


• How fast do you need results, and how patient can you be with testing?  

• Do you need PPC support just in Raleigh, or across multiple cities or locations?  

• Are you open to adjusting your offer, landing pages, or intake process to improve lead quality?  


The clearer you are on your goals, the easier it is to spot which vendors are actually listening.


Questions Every Raleigh Business Should Ask a PPC Agency


Once you start vendor calls, do not be shy about digging into their experience and approach. Here are key areas to cover.


Experience and local fit:


• How many clients do you manage in the Raleigh-Durham area or in similar-sized metro areas?  

• Have you run PPC for businesses like mine, such as home services, professional services, medical, retail, or B2B?  

• How do you think about targeting around Raleigh traffic patterns, commuter routes, and local search behavior?  


Strategy and execution:


• What is your plan for getting high-intent leads, not just more clicks?  

• How do you decide when to use Search campaigns, Performance Max, and Local Services Ads for a local business?  

• How do you adjust bids, budgets, and ad copy around seasonal shifts like spring cleanups, summer events, or peak tourism?  

• What is your approach to negative keywords and filtering out bad searches?  


Communication and reporting:


• Who will manage my account day-to-day, and how many other accounts do they handle?  

• How often will we meet or review results together?  

• What KPIs will you report on, such as conversions, cost per lead, or ROAS?  

• How do you track real leads vs spam, wrong-number calls, or unqualified form fills?  


Listen for clear, specific answers, not buzzwords.


Red Flags When Evaluating PPC Management in Raleigh


Not every PPC vendor is a good fit, and some can do real damage. Watch for these warning signs:


Vague or unrealistic promises:


• “We guarantee you will be number one on Google.”  

• “We will double your leads in 30 days,” before they know your offer, budget, or competition.  

• Big claims with no talk of testing, tracking, or market research.  


Lack of transparency:


• They refuse to give you direct admin access to your Google Ads account.  

• They hide actual ad spend inside a single “media package” number.  

• They will not explain how much is going to media vs management fees.  


Poor local and seasonal insight:


• No plan to adjust campaigns for Raleigh peaks like college move-in periods, local festivals, or busy home improvement seasons.  

• Generic ad copy that could apply to any city in the country.  

• No mention of ad scheduling for local business hours or mobile-heavy searches.  


If you hear these signs, treat them as serious warnings, not small quirks.


What to Request Before You Sign a PPC Contract


Before you sign anything, you should have real clarity on what you are getting. Ask for:


Concrete deliverables:


• A simple media plan or strategy outline  

• Estimated KPIs like clicks, leads, and a target cost per lead range  

• A clear 90-day roadmap that covers account setup, landing page updates, testing, and optimization cycles  


Proof and references:


• Anonymized case examples from Raleigh or similar markets, showing before-and-after results  

• One or two client references you can talk to about communication and reporting  

• Sample reports so you can see how they present data and explain changes  


Clear terms and control:


• Contract length and cancellation policy, in plain language  

• Who owns the ad accounts and creative assets if you part ways  

• How management fees are structured vs media spend  

• What happens to your campaigns if you need to pause during a slow season  


If a vendor resists putting these details in writing, that is a strong sign to step back.


How to Compare Proposals and Choose the Right Partner


Once you have a few proposals, the choice can feel hard. Focus on the quality of thinking, not just the fee.


Look at:


• How deeply they understood your goals and local market  

• Whether they talked about landing pages, conversion tracking, and intake process  

• How clearly they explained their test plan for keywords, ads, and audiences  


A smart PPC partner will also connect PPC to SEO and conversion-focused web design. They think about how your ads, organic search, and website all work together to turn Raleigh searchers into leads.


To keep things simple, build a scorecard. Rate each vendor on:


• Transparency and account access  

• Local experience and seasonal planning  

• Reporting clarity and lead-quality tracking  

• Responsiveness and how well they listened  

• Alignment with your specific goals and timeline  


When you compare vendors side by side, the right partner usually stands out.


Lock in a Smarter PPC Partner Before Raleigh’s Next Busy Season


As a Google-focused digital marketing agency based here in the Raleigh area, we know how quickly search demand shifts with weather, events, and local growth. The businesses that win are the ones that prepare early, pick careful partners, and give their campaigns time to test and improve before the next big rush.


Use this checklist to tighten your due diligence, ask sharper questions, and insist on clear deliverables before you sign any PPC agreement. When you choose PPC management in Raleigh with care, you protect your budget, grow steady high-intent leads, and set your business up to capture demand all year instead of chasing it at the last second.


Get Started With Your Project Today


If you are ready to bring in more qualified leads and stop wasting ad spend, our team at BJC Media is here to help. We will audit your current campaigns, refine your targeting, and build a strategy tailored to your goals and budget. Discover how our focused approach to PPC management in Raleigh can help you reach the right customers at the right time. Reach out today so we can map out clear next steps for your advertising.

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